What is the status of my order?

  • Awaiting Payment Status – We have not received your payment yet. Please pay within 5 days. We know that life can get busy and will resend your proforma invoice to remind you of the awesome products you have ordered
  • Order Being Packed Status – We have received and confirmed your payment. Our well-trained staff is now busy picking and packing your order.
  • Awaiting Shipment Status – Great news.! Your order is now packed and awaiting collection from our courier. If you receive this notification your order will be collected the same day via RAM couriers. Bali Trading Wholesale only make use of RAM to deliver your parcel. Service excellence is our top priority and RAM have the same mindset making us one great team!
  • Shipped Status – Your order is already on the move and will be delivered within time. Please note you will receive the tracking information with this notification. RAM has one of the best tracking systems for your convenience please use this link to track your order https://www.ram.co.za/Track
  • Awaiting Pickup Status – Your order is ready and awaiting collection at Bali Trading Wholesale Warehouse N2 National Road Riversdale 6670. Please make sure you give your courier all the information – Please use the company name as per invoice and the order number as reference to make the collection process smooth.
  • We will send you automatic updates when the status of your order changes. You will know exactly where we are in the process of finalizing your order.

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